FAQ

Get answers to all your event questions.

''
''

General Enquiries

What is Workday Rising EMEA?

Workday Rising EMEA is the annual culmination of technology, innovation and community where attendees take on a changing world together. Workday Rising EMEA is an immersive experience offering inspiration, education, connection and celebration.

Workday Rising EMEA takes place 12–14 November 2024 at the ExCeL in London, UK.

Workday Rising EMEA is open to current Workday customers, invited prospective customers, sponsoring partners, industry and financial analysts, and members of the press. If you would like to attend or have questions, use the links below to get in touch with us:

●      Current customers, prospective customers and employees

●      Sponsors

 

Customers, prospective customers, sponsoring partners, partner speakers and customer speakers can register.

Early Bird registration will run until 3 September 17:00 BST. Early Bird pricing for a Full Experience Pass is £1,595.

Pricing will be £1,795 for a regular Full Experience Pass beginning at 17:00 on 3 September.

Our registration platform works on both desktop and mobile.

Yes, they can.

No, Workday Rising EMEA passes are not transferable from year to year.

Yes, discounts for groups are available via the Group Passes Portal. This programme is for Workday customers who wish to purchase bulk registration passes in advance of the event and invite peers from their organisation to register with the purchased passes. The rates are based on the current registration fee at the time of purchase:

  • 4–6 passes | £100 off per pass

  • 7–10 passes | £125 off per pass

  • 11+ passes | £150 off per pass 

The Group Passes Portal is available to register on now.

No, discounts cannot be stacked on top of the Group Passes.

Yes. The passes must be purchased all at once from the Group Passes Portal to receive the group rate, as the group rate cannot be retroactively applied. Multiple orders cannot be combined to receive the group rate. See ‘Group Bundle’ in terms and conditions.

Yes. The payment options for group bundle purchases are credit card or wire transfer. An invoice will be automatically generated. Purchasers may add a PO number or any additional information to the invoice during the ordering process.

Please note, payment must be received and deposited in full before the Group Pass registration codes can be released for distribution/use.

Payments by wire or check will incur an additional £150 booking fee per invoice.

 

Yes, payment is possible via invoice for Group Pass purchases. Requests for payment via invoice will only be allowed until 11 October. All invoice payments must be received by no later than 31 October to ensure access to Workday Rising EMEA. If payment has not been received, your attendees will not be granted entry to the event.

There are no refunds for passes purchased from a Group Pass. Group Pass purchases are not available onsite. The rates are only valid when purchasing Full Experience Pass packages and don’t apply with any other discount or promotion.

The Content Catalogue will be launching in July. Check back soon for more information.

No, Workday Rising EMEA passes are not transferable from year to year.

Workday Rising EMEA Call for Presenters closed on 9 April 2024.

Check out sessions and resources from past Workday events here. If you’ve attended a Workday event in the past, use your registration information to log in. If not, simply sign up for access.

You are welcome to bring a guest to the Customer Appreciation Party on Thursday evening by purchasing an additional Customer Appreciation Party Pass (limited availability) during the registration process. The £400 pass includes transportation, food, beverages and entertainment. Guests must be 18 or older and present a valid ID. Guests are not permitted to other functions or public areas of the conference. If you already registered, please email the Workday Rising EMEA team to add the guest pass.

No persons under 18 years of age will be permitted at the conference, including in breakout sessions, keynotes and all other event venues.

All registration cancellations, changes and transfers must be received in writing and emailed to the Workday Rising EMEA team. Workday will not allow changes after certain dates and cannot offer credits for future events. Cancelling or changing your registration will not automatically cancel your hotel and travel arrangements, if applicable. Individuals are solely responsible for cancelling their own hotel and travel reservations.

Note: Individual passes cannot be refunded if purchased as a group bundle. 

Cancellations, changes and substitutions

If you are registered but can no longer attend the event, then you may: 

  • Transfer your conference pass to another person in your organisation

  • Cancel your conference pass

The below cancellation policy applies to the following passes: Full Experience Pass, Partner Experience Pass, Expo Only Pass, Expo and Customer Appreciation Party Pass, Customer Appreciation Party Guest Pass, Day Pass and Workday Pre-conference Training.

  • Cancellation on or before 17:00 BST on Friday 11 October 2024: full refund of registration fee (minus a £150 administration fee).

  • Cancellation between 17:00 BST on Friday 11 October 2024 and 17:00 GMT on Friday 8 November 2024: 50% refund of registration fee.

  • Cancellation or change after 17:00 GMT on Friday 8 November 2024: no refunds. Your in-person registration will allow access to on-demand content viewable at any point for 60 days.

  • All passes purchased on-site are considered final sale.

Note: Individual passes cannot be refunded if purchased as a Group Pass. See Group Pass Programme below.

Event pass substitutions

  • You may transfer your pass to another person in your organisation.

  • You must email the Workday Rising EMEA team with your request and provide the names and email addresses of both the original and substitute registrants on or before 17:00 GMT on Friday 8 November 2024. No additional fees will be charged for substitutions. Any changes to hotels arising from substitutions are the sole responsibility of the attendee.

  • Substitutions will not be allowed after 17:00 GMT on Friday 8 November 2024.

  • Please note you may need to update your hotel reservations in the case of a transfer.

Visit the login page and click ‘Forgot password?’ You’ll receive an email containing a temporary password to reset your login credentials. 

If you continue to have any issues, please contact the Workday Rising EMEA Registration team through the chat support box on the login page, or by emailing us at risingemearegistration@workday.events with the subject line: ‘Workday Rising EMEA password assistance’.

We strive to deliver a fully accessible and inclusive conference experience for every attendee. Please provide any accessibility needs or personal considerations required during registration and we will contact you directly and do our best to accommodate.

At Workday Rising EMEA, the safety and security of all of our attendees is our top priority. The Workday Global Workplace Safety team continues to closely monitor the safety conditions in London. With a steadfast commitment to safety and security at Workday Rising EMEA, we will be implementing industry-leading safety protocol at the event. We strive to provide a worry-free experience for all attendees.

Travel and Accommodation

Where is the ExCeL?

The ExCeL is located at Royal Victoria Dock, 1 Western Gateway, London, E16 1XL. The venue is connected by an Elizabeth line station, three DLR stations, a number of bus stops and a cable car station.

London has several international airports. The closest airport is London City Airport, which is located just 5–10 minutes’ drive from the ExCeL. Other airports available include London Stansted, London Luton, London Gatwick and London Heathrow.

No, transportation won’t be provided to or from the airport, but you can purchase transportation services at the airport.

Transport won’t be provided.

November weather can be quite chilly with averages ranging from approximately 4℃ to 10℃. We recommend bringing an umbrella.

The dress code is business casual. Please keep in mind that while we do our best to control the temperature in session rooms, we recommend you bring a removable layer for your comfort.

Yes, we have negotiated special conference rates at many hotels in the area, available to book through the Workday Rising EMEA registration site only.

Discounted hotel rates for Workday Rising EMEA attendees are guaranteed until 16:00 BST on 30 September 2024, based on hotel availability.

Yes, all our official conference hotels provide free Wi-Fi.

You are responsible for making your hotel reservation through the Registration Site as part of your conference registration process.

No, but we highly encourage you to so you can take advantage of discounted group rates available only to Workday Rising EMEA attendees and subject to availability.

Yes, but this is subject to availability at the time of the booking.

No. In order to take advantage of the discounted room rates, you must be registered for the event.

All hotel changes must be made on the ‘My Event’ page before 16:00 BST on Friday 11 October 2024. After this date, you’ll receive a final hotel confirmation email containing a hotel-issued confirmation number. You may then contact the hotel directly for changes.

All reservations will be charged in full from 16:00 BST on Friday 11 October 2024. After this date, any cancellation made will not receive a refund. Please note that this transaction may take five business days to appear on your statement.

Yes. All reservations will be charged in full from 16:00 BST on Friday 11 October 2024. After this date, any cancellation made will not receive a refund. Please note that this transaction may take five business days to appear on your statement.

You’ll receive a hotel confirmation email upon completing your booking. This email does not contain the hotel confirmation number. You’ll receive a final hotel confirmation email that contains the hotel-issued confirmation number after 11 October.

If you don’t check in on your scheduled arrival date, the hotel will reinstate your reservations, ready for arrival the next day. Payment for your hotel will have already been processed in advance of your stay (full non-refundable payments will be processed from Friday 11 October 2024) and there will be no refund or additional charges for non-arrival.

 


Still have questions?

Contact us – we’re happy to help.